You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are at your own expense. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us via yofelixcompany@gmail.com We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

We care about our products and logically do our best to deliver them to you in top condition. However, it does sometimes happen that an order breaks during transport or that something else happens that entitles you to a warranty. Legally, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will take care of repair or replacement free of charge.

All products purchased on www.YOFELIX.com have a delivery time of at least 3 working days after purchase. Shipping costs are included in the price.

You can return your bottles unopened. The shipping costs are for you. Why unopened? Because we can no longer sell the ginger drink

We do not add preservatives to our drink. Because we stand for purity. That is why the ginger drink from YOFELIX can be kept for 4 weeks after opening the bottle. Unopened, at least 1 year. The shelf life is stated on the cap.

If you wish, you can purchase a gift voucher. Please send an email to yofelixcompany@gmail.com first and ask how.

Yes, Yofelix ginger drink is completely plant-based and suitable for vegetarians and vegans.

It is recommended to store Yofelix ginger drink in the refrigerator for optimum freshness. Shaking before use is also recommended.

The recommended daily amount may vary depending on individual needs. In general, it is recommended to start with a small amount (15-20ML) and gradually adjust based on personal preference and tolerance.

Pregnant or breastfeeding women are advised to seek medical advice before using ginger products. We always recommend consulting a healthcare professional regarding dietary supplements during these times.

We provide tracking information once your order has been shipped so you can track its status.

Our ginger drink is made with carefully selected and high-quality ginger roots. The production process starts with peeling the ginger roots in a special centrifuge. This centrifuge removes the peel while preserving the freshest and most flavorful parts of the ginger.